Frequently Asked Questions
Everything you need to know about your favorite fragrances.
How long do your fragrances typically last?
Our perfumes are crafted with high-quality oils ensuring a longevity of 8 to 12 hours on skin and even longer on fabric, depending on the specific scent profile.
Are Scents N Stories products cruelty-free?
Yes, we are committed to ethical beauty. All our fragrances are 100% cruelty-free and we never test our products or ingredients on animals.
How can I track my order?
Once your order is dispatched, you will receive an email and SMS with a tracking number and a link to our courier partner's website to monitor your delivery in real-time.
What is your return and exchange policy?
We offer a 7-day hassle-free return policy. If you are not satisfied with your purchase, you can return the product in its original packaging for an exchange or a full refund.
What payment methods do you accept?
We accept all major credit and debit cards, PayPal, and Cash on Delivery (COD) for eligible regions to ensure a convenient shopping experience.
Do you offer international shipping?
Currently, we ship to over 20 countries worldwide. Shipping costs and delivery times vary by location and are calculated at the checkout page.